Legal
Marketplace Agreement
Terms for sellers who sell merch and event tickets on Decibuild.
Last updated: September 28, 2026
Overview
This Marketplace Agreement (“Agreement”) is between you (“Seller”) and GetValerio × Decibuild (“Platform,” “we,” “us”) and governs your sale of merchandise and event tickets on Decibuild. By accepting this Agreement during onboarding, listing products, publishing an event, or making a sale, you accept it in addition to the Terms of Service and Shop Policy.
Merchandise
- Platform processing fee: 4% + $0.60 of the amount charged. Stripe’s card cost is included in that fee. International cards, wallets, or other methods may be priced differently per Stripe.
- Shipping collected at checkout is part of the amount charged, so the same processing fee applies to it. You receive the rest and you are responsible for postage, packaging, and delivery.
- Sales tax collected at checkout is retained by the Platform as merchant of record for tax on marketplace orders. You remain responsible for income taxes on your earnings.
- Merchandise sold on GetValerio.com remains subject to the GetValerio shop payout hold and Shop Policy.
Event tickets
Tickets sold on Decibuild are paid sales, not merchandise. There is no shipping, and ticket purchases are not covered by merch return rules.
- Platform processing fee: 4% + $0.60 of the ticket face value (quantity × listed ticket price) on each successful paid checkout. Stripe’s card cost is included in that fee. Free RSVPs have no processing fee.
- Who pays fees: For each event you may absorb those fees (they come out of the ticket price) or pass them through so the buyer pays ticket price plus fees. The event editor shows both options before you publish.
- Payouts: Ticket charges use Stripe Connect to route your share to the same payout account you connect for merch. Ticket funds are not held for a merch return window. Bank deposits follow Stripe’s Express schedule.
- Refunds & cancellations: Tickets are generally non-refundable after purchase except as required by law, if you cancel or materially change the event, or if we issue a refund or the buyer wins a chargeback. Refunded amounts (including applicable fees) may be deducted from pending or future payouts. You are responsible for honoring valid tickets at the door.
Payouts & settlement
Customers pay the Platform at checkout. We use Stripe Connect to route your share to a payout account you connect during onboarding.
If a customer receives a refund or wins a chargeback, the refunded amount (including applicable fees) may be deducted from pending or future payouts. You are responsible for chargebacks resulting from your listings, events, fulfillment, or customer service.
We may withhold release if an amount is below Stripe’s minimum transfer threshold until additional sales accrue.
Your responsibilities
- Keep merch listings accurate — titles, descriptions, images, variants, pricing, and inventory.
- Fulfill merch orders you receive, including packaging and shipping.
- Run events as listed — date, time, venue, and ticket type. Issue refunds when an event is cancelled or materially changed, and honor tickets presented for admission.
- Own or have rights to all designs, logos, music, and content you list. You indemnify the Platform against claims arising from your listings and events.
- Complete Stripe Connect onboarding and keep payout details current before products or paid tickets can go live.
- Comply with applicable laws. Sales tax on checkout is handled by the Platform as described above; you are responsible for income and other taxes on amounts you earn.
- Do not list prohibited items or events (counterfeit goods, illegal content, items that violate third-party rights, etc.).
Platform role
The Platform provides hosting, checkout, and marketplace tools. We may remove listings, unpublish events, pause payouts, or suspend stores that violate this Agreement, our Terms, or applicable law. We are not the seller of record for your merch or tickets unless explicitly stated for a specific product line.
Stripe Connect
Payouts require a Stripe Connect Express account, subject to the Stripe Connected Account Agreement. We do not store your full bank account details.
Changes
We may update this Agreement. Material changes will be posted here with an updated date. Continued sales after changes constitutes acceptance. A matching copy is kept on GetValerio.
Contact
Marketplace questions — gabriel@getvalerio.com
